Careers at Council
The scope and diversity of the work Local Government undertakes means that working in any of the business service areas can provide you with endless opportunities to grow and develop your career.
As the third tier of government, councils have a range of legislative and statutory obligations to meet.
Governance employees are responsible for ensuring that all council statutory responsibilities are met. They may also provide policy and legislative advice to elected members (councillors and mayors).
The key business support areas are:
Tertiary qualifications in law, business or management are typically required for roles involving governance.
ICT is embedded in every part of day-to-day operations.
It is integral to the collection, storage, analysis and communication of information within Council and externally.
Demand for ICT skills has escalated as we upgrade our ICT systems to introduce new digital ways of doing business.
With the focus on councils becoming Smart Cities, new roles are emerging which require insights into big data, new technologies and the Internet of Things, along with the ability to grasp new concepts, innovate and consult broadly.
Read here why no 2 days are the same in IT at council for Anthony.
Senior roles are likely to require university qualifications in Information Technology or Digital Business. Vocational education and training (VET) qualifications appropriate for jobs in this field include:
Local Government collects a large amount of data from the community, which makes information management critical in terms of transparency, efficiency and continuity of knowledge.
Information management employees consult with a wide variety of council employees so customer service skills are vital. You also need to have knowledge of records legislative requirements as well as technical knowledge of electronic document and records management systems and software.
Senior roles are likely to require university qualifications in Business Informatics, Information and Communication Technology or Business. Vocational education and training (VET) qualifications appropriate for jobs in this field include:
To maximize spending efficiencies and tap into skills that may not exist internally, there are times that we outsource services to contractors. These services can include building construction, maintenance, facility operations or cleaning.
Local Government employee procurement specialists are responsible for ensuring we follow the strict legal guidelines and internal policies regarding the tendering of these services.
Employees typically possess strong project management, analytical, customer engagement and communication skills.
Vocational education and training (VET) qualifications appropriate for jobs in this field include:
When it comes to the reputation and responsiveness of councils, customer service is critical.
While all employees in Local Government need to be customer-focused, there are specific roles dedicated to this function.
Customer service staff may work in call centres, at service counters or be located throughout our business units.
Vocational education and training (VET) qualifications appropriate for jobs in this field include:
Business administration staff support the day-to-day work of other council business units.
Vocational education and training (VET) qualifications appropriate for jobs in this field include:
For more information about university courses visit The Universities Admission Centre.
For more information about VET courses and training providers visit My Skills.
The scale and diversity of work on offer in Local Government is impressive as is the direct and positive impact this work has on the communities we serve.
Local Government’s 189,000 employees have many different skills and backgrounds, but together they share certain values and attributes that enable them to succeed at Council.
