Dungog Shire Council

Business Support Officer

About us

Dungog Shire Council supports a growing rural community of almost 10,000 residents in the vibrant and picturesque Hunter region of NSW. We are committed to ensuring the ongoing and consistent delivery of local services that are valued by our community and will be for generations to come.

It is anticipated that our population will grow by 1.9% per annum over the next 20 years as per the Hunter Regional Plan, higher than the state growth average. With an additional 2,400 dwellings to be provided over the term of the Hunter Regional Plan, Dungog will be the second fastest growing LGA in the Hunter Region.

Dungog is ideally located just over an hour north of Newcastle and within close proximity to a range of other regional hubs in the Hunter Valley, such as Maitland and Raymond Terrace. We have an enviable lifestyle with easy access to World Heritage listed sites, such as Barrington Tops National Park.

Your next opportunity

As our Business Support Officer, you will be located in our Administration Building and provide business support activities for the Planning and Environment directorate. You will also have a key role in coordinating business support activities with other sections of Council, particularly Customer Service. You will have recent experience in a similar business administration position, and be able to confidently and efficiently provide prompt and accurate customer service to both internal and external customers. Previous administration experience in a planning area in local government will be highly regarded.

Essential selection criteria include (full criteria in the Position Description below):

• Minimum Certificate IV in Business Administration or other equivalent qualification, or relevant equivalent industry experience working in a fast-paced environment and contemporary knowledge of administration functions and providing outstanding customer service
• Demonstrated knowledge of principles and practices of electronic records management systems, records disposal authority and archival management
• Well-developed written and verbal communications skills, including the ability to draft high-level correspondence and documents to high standards of accuracy, and ability to communicate, negotiate and liaise with a wide range of internal and external stakeholders
• Strong analytical skills and research experience with demonstrated problem-solving skills to provide solutions and support to technical officers
• Advanced IT skills, including the Microsoft Office Suite and software/database programs relevant to the position, and accurate and efficient data entry
• Demonstrated ability to work both independently and as part of a multidisciplinary team
• Proven ability to prioritise work commitments, meet deadlines, and work under pressure in a high-volume work environment
• Class C Driver Licence

Be rewarded

This position is evaluated at Grade 6 of Council's Salary System. The salary offered is in the range of $68,135 to $76,643 per annum plus 11.5% Superannuation, dependent upon competency level and in accordance with Council’s Salary Policy.

This position is offered on a permanent, full-time basis working 35 hours per week with one rostered day off every 19 days.

Other Council benefits:

• Extra leave between the Christmas and New Year period (additional to annual leave)
• 3 weeks annual sick leave
• Access to Long Service Leave after 5 years rather than 10
• Access to the Employee Assistance Program (EAP)
• Ongoing opportunities for professional development including training and career progression

How to apply

Thank you for your interest in working with Dungog Shire Council.

You can apply now using our simple online application form. You are able to start an application and complete it at a time that suits you by selecting the Save For Later button.

To submit your application, please follow the below steps:

1. Fill out the required personal details and online questions below
2. Attach the requested documents (e.g. resume, cover letter, qualifications, licences)
3. Review your application and select Confirm

What happens next?

You will receive an automated acknowledgement email once you have submitted your application. We will be in touch once we have reviewed your application. Please note that Council reserves the right to review applications before the close date, so we recommend you apply as soon as possible if you are interested in this position.

Please be aware that Council is required to complete pre-employment checks on recommended candidates prior to an offer of employment. These include: reference checks, a pre-employment medical assessment, a criminal history check and/or a psychometric assessment.

For further information, please contact: Trevor Ryan, Director Planning and Environment on (02) 4995 7777

Application close: Monday 27 January 2025 at 11:59pm

Click here to view the Position Description