Central Coast Council

Technical Business Analyst

Do you want to help 'Rewrite the Future'? Can you provide solutions through IT support project work to help lead to business improvements? Now is the time to join the IT Projects and Solutions team to do just this!

• Identify changes that lead to true business improvement
• Take advantage of flexible working including, hybrid and a 9 day fortnight offered
• Temporary full-time role to December 2025 

About the role

The role of Technical Business Analyst directly contributes to successful project outcomes and delivers high-impact solutions by evaluating processes, analysing business and data requirements, creating functional designs, overseeing development, and providing user support. The Technical Business Analyst leads the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements.

This position is required to provide quality customer service and create value for the community.

To be successful in this role, you will have:

• Degree qualifications in Information Technology or related field OR demonstration solid contemporary experience in a Business Analyst role, combined with ongoing professional development. 
• Demonstrated experience in business process improvement; objectively identifying inefficiencies and recommending optimal business practices, system functionality and behaviour to create efficient end to end business processes.
• Strong planning, conceptual, analytical, and technical skills to deliver strategic solutions.
• Demonstrated ability to define and document software interface inputs, outputs, functions and integration points between different systems and applications.
• Strong relationship development skills and ability to build a strong, collaborative relationship with the Project, Business and 3rd Party teams.
• Demonstrated advanced written and oral communication skills, with an ability to facilitate and convey information through a variety of methods (verbal, written, and visual).
• Proven ability to assess and interpret information to formulate recommendations and provide specialist advice, contributing to the delivery of project feasibility and effort estimates to enable the organisation to achieve quality outcomes.

Our position description provides more information for you to learn more about this role.

Other important information

• The salary range for this position ranges between $85k to $103k pa (dependent on skills and experience) plus 11.5% superannuation 
• We have a temporary full-time available 
• This role will be able to access a 9 day fortnight
• We are able to offer hybrid and flexible working conditions for this role
• This role is located at the Wyong Administration Building 

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships. 

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia. 

How to apply

We have put together some additional resources to help you apply for a role at Central Coast Council.

To lodge your application, please follow these steps:

1. Answer the on-line questions shown below.
2. Attach your resume 
3. Attach your qualifications and licences.

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here. 

You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.  

If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.

We will not accept unsolicited resumes or applications being presented by recruitment agencies.