At the heart of community. At the start of the future.

That’s where you’ll find Dubbo Regional Council and this opportunity to shape our region as our new Casual Caves Officer.

Our people care deeply about serving and strengthening our community. We work for 55,000 residents and 1.65 million people who visit our region each year - and when you join us, you’ll be part of that impact every single day. We’re at the centre of huge and important environmental, economic and societal change that will ensure a more sustainable future – for the Dubbo region, New South Wales, and beyond. It doesn’t get much bigger than that.

Join us as a Casual Caves Officer at the Wellington Caves, and develop your skills and future career.

Find people you can count on, and a lifestyle you love

Wellington Caves is looking for a dynamic and energetic team member to deliver exceptional tourism experiences! You’ll lead engaging cave tours, provide top-notch hospitality at our café, and help maintain our unique, award-winning visitor centre—an exciting hub for education, history, and conservation. With on-site training provided, we’re looking for someone with a positive, bubbly demeanour, logical problem solving, and a love for public speaking. Whether you're guiding visitors through stunning caves or serving up a perfect coffee, you'll thrive in a multifaceted, fast-paced role with a supportive team. This one-of-a-kind role aims to make every visitor’s experience unforgettable,where your passion for people and nature can shine through.

You'll work with a great team to:

• Present
  interactive engaging guided tours of the Wellington Caves as scripted in a
  friendly, inclusive manner
• Provide Customer Services to maximise the customers experience and satisfaction
• Ensure point of sale and cash handling transactions are completed correctly and in an efficient manner
• Provide
  a quality café experience in service delivery of products offered through the
  Kiosk and/or Café
• Provide
  administration support as directed by Operations Coordinator or Team Leader

What you'll bring

To thrive in this role, you will need:

• Moderate computer skills and competency in the use of Microsoft based software packages including Word, Excel and PowerPoint
• Public speaking capability and/or previous Tour Guiding experience
• Ability to demonstrate a commitment and understanding to providing quality customer service
• Demonstrated excellence in interpersonal and communication skills
• Experience in working under competing priorities and meeting deadlines
• Demonstrated ability in working in a team

We would also love you to have:

• Experience in tourism and/or hospitality industry
• Experience in a café and/or food service industry

Ready to find more from work and life?

Join us, and help strengthen our community and your career.

This position offers an attractive hourly rate of $29.15 plus 25% casual loading. Penalty rates will apply to hours worked on a Saturday and Sunday and Public Holidays.

To find out more about this role, explore the Position Description and feel free to reach out to our Wellington Caves Team Leader on 02 6840 6472 to make an enquiry.

This position requires a pre-employment health assessment. Please refer to the Job Demands document for the physical requirements of the position.

If this role sounds like you, we would love to hear from you, simply click Apply Now!

Applications close 5:00pm, Friday 21 February 2025

Please Note: Notifications are primarily system
generated. Please ensure your email is correct before submitting an application
to avoid missing crucial updates and required information.

Why Dubbo Regional Council?

At Dubbo Regional Council, you’ll find a great combination. Here’s what you can expect in your career with us:

• Find purpose and impact

Everything you do at Dubbo Regional Council makes a difference for so many people, in so many ways. It’ll always be that way. But right here, right now, we’re at the heart of some big change - and this is your once-in-a-lifetime opportunity to help us shape the future for communities here and beyond.

• Find personal and professional growth

You’ll find so much variety here. We’re doing diverse, high-impact work at scale. For you, that means plenty of opportunity to develop your skills and future career.

• Find people you can count on and a lifestyle you love

Your career matters, but so does your life outside of work. You don’t have to sacrifice one for the other. Here, you’ll achieve and grow in a great place to live and work, with people who truly care.

You’ll also enjoy a range of other benefits:

• Find a better balance - enjoy the flexibility of a casual role!
• Make your pay go further with a variety of salary-packaging options, including Rainbow Cottage Childcare, novated vehicle leasing, self-education expenses, disability/income protection insurance, and so much more.
• Be rewarded for your impact with our annual Staff Excellence Awards and find real connection with our supportive team environment and active social club.
• Prioritise your health and wellbeing with our Fitness Passport, comprehensive Wellbeing Program, annual flu vaccination, and Employee Assistance Program for you and your family.

Dubbo Regional Council is part of Wiradjuri Country and we acknowledge all clan groups that reside within the Dubbo and Wellington Wiradjuri Nation. We are an equal opportunity employer that values diversity and inclusion, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.