City of Sydney

Business Optimisation Manager

Sydney

CITY RANGERS/City Rangers/City Services

Full Time/Permanent

$143,353 - $160,642 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision. 

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 

About the role

Join our team as a Business Optimisation Manager, leading process improvement and transformation initiatives to enhance efficiency and effectiveness across the City Rangers Unit. This role focuses on optimising services, systems, and data to drive operational performance in a constantly evolving compliance and digital landscape.

Key Responsibilities:

lead and implement business improvement initiatives to enhance service deliverydevelop and optimise processes, systems, and reporting frameworks for improved efficiency and business intelligencedrive continuous improvement, collaborating with managers and teams to identify and implement innovative solutionslead projects focused on service transformation, digital capability, and performance measurement.

We’re looking for someone with:

a degree in Business Management or extensive experience in business administration and change managementproven success in delivering strategic programs, business transformation, and continuous improvementexperience in IT system implementation, budget management, and performance optimisationstrong leadership skills with the ability to drive cultural and operational change in a complex environment.

If you’re passionate about business transformation and service optimisation, apply today!

Download position description. 

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration and a criminal history check.

Applications must be submitted online by 11:59pm, Monday 24th February

For more information, contact Mary-Anne Priest, Manager City Rangers on 02 9265 9371

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance Collaborative approach to flexible workingCity centre head office, with many public transport options.Professional developmentLeadership and management development programFurther education program providing reimbursement of course fees, and study and exam leaveOpportunity to attend external courses and conferencesLong service and employee recognition awardsEmployee assistance program offering free, confidential counsellingSupporting families26 weeks paid parental leave and 6 weeks paid partner leavePaid and unpaid adoption and long-term fostering leavePaid superannuation for up to 52 weeks of parental leavePart-time and job-sharing options availableSupportive return-to-work environmentInclusive cultureRecognised as an Inclusive Employer by the Diversity Council of AustraliaActive employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander networkRecognised family inclusive workplaceVeteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women. 

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us. 

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333. 

Select ‘apply now’ to submit your resume and selection criteria.