City of Sydney

Venue Support Officer

Sydney CBD

CITY SPACES/Social City/CITY LIFE

Part Time/Temporary position for up to 12 months

$32,601.00 per annum plus superannuation (14.5 hours per week)

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision. 

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 

About the role

A temporary position for the role of Venues Support Officer is available within the Community Venues team is available for up to 12 months.

Our Community and Library Venues contribute to the City of Sydney’s vision for a socially just and inclusive city by providing the broader community with access to a variety of venue spaces for a diverse range of activities. 

With support from the Venue Coordinator and Area Manager, Venue Support Officers are responsible for maintaining the efficient and effective operations of our community venues for hire. The Community Venues team will also be involved in a significant business transformation project over the next 6 – 12 months, when a new online booking system will be implemented.  The Venue support officers in the team will play a significant role in supporting our community to understand how the new system works and getting them comfortable in using it.

 We are seeking a highly motivated person with existing or transferrable experience and skills, interested in working in a high paced and challenging environment.

To be successful in this role you will have: 

Demonstrated experience in previous roles working in facility management, venue hire, customer service or similarDemonstrated ability to work effectively in a team environmentExperience in customer facing roles and/or of working in community or local government settings with demonstrable experience working with multiple stakeholders and partnersDemonstrated experience in time managementExcellent written and oral communication skills with experience of responding to customer and community emails in a timely and effective manner
 

The role is office based with some requirements for visiting venues to carry out inspections or to show people around.

Download position description. 

The recommended applicant must complete a pre-employment health declaration, medical assessment and criminal history check.

Applications must be submitted online by 11:59pm, Monday 17 March 2025.

For more information, contact Kaylean Smith, Area Manager - Community Venues on 02 9246 7869.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance Collaborative approach to flexible workingCity centre head office, with many public transport options.Professional developmentEmployee assistance program offering free, confidential counsellingSupporting families26 weeks paid parental leave and 6 weeks paid partner leavePaid and unpaid adoption and long-term fostering leavePaid superannuation for up to 52 weeks of parental leavePart-time and job-sharing options availableSupportive return-to-work environmentInclusive cultureRecognised as an Inclusive Employer by the Diversity Council of AustraliaActive employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander networkRecognised family inclusive workplaceVeteran employment supporter 

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women. 

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us. 

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333. 

Select ‘apply now’ to submit your resume and selection criteria.