Georges River Council
Venue Services Officer
Closes: 27 Mar
Description
We have a permanent opportunity for a Venue Services Officer to join our friendly and collaborative team dedicated to delivering outstanding results for our vibrant city. If you're looking to dive into a fun, fast-paced environment, we have a wonderful opportunity for a Venue Services Officer to join our Programming and Operations crew!
We are on the lookout for an enthusiastic individual who thrives in a lively setting and loves helping others. If you enjoy event management, have a knack for customer service, and are ready to roll up your sleeves to create memorable experiences, we want to hear from you!
Our ideal candidate is someone who is dedicated, communicative, and has a passion for making events shine.
What We Offer
- Permanent, Full time - 70 hours per fortnight
- Full time salary from $60,079.84 - $69,609.92 per annum plus 11.5% superannuation (dependant on the skills, qualifications and relevant experience of the suitable candidate)
- Health and Wellbeing paid leave
- Fitness Passport Program offering discounted membership for you and your family to selected facilities
- Employee Assistance Program
- Salary Packaging Options
- Sponsored Study Program
- Parental Leave and Support
- Employee Rewards Program
- Ongoing Education and Resources
OR
- Casual opportunity for a venue services officer
- Competitive hourly rate from $33.01 per hour plus 25% loading and 11.5% superannuation
About the Role
The Venue Services Officer carries out venue set-ups, point-of-contact and customer service for Hurstville Entertainment Centre (HEC), Georges River Council Civic Centre and Georges River Council community centres and venues for hire.
In this role, some of your key accountabilities will be:
- Be the venue point of contact for clients and relevant stakeholders including emergency services
- Oversee and monitor client events at all times whilst events are in progress
- Provide excellent customer service at all times
- Meet clients’ requirements for venue layouts, presentations and production services
- Ensure technical requirements have been established prior to every event
- Ensure the Responsible Service of Alcohol during events
- Assist in setting up events as required (furniture and AV equipment)
- Assist with ushering, serving in refreshment bar as required for HEC events
- Provide access to the venues for clients, staff and users and lock and alarm venues after use
The successful candidate will have
- Certificate III in Hospitality or equivalent
- Current Drivers licence
- Current Working With Children's Check
- Responsible Service of Alcohol Certification
- Demonstrated customer service experience and strong communication skills
- Ability to work flexible hours over a 7-day availability (Monday – Sunday)
- An understanding of technical and production equipment for events
- Demonstrated experience and knowledge of WHS obligations
- Computer literacy
- Ability to maintain prolonged standing / walking posture throughout the day. Ability to negotiate stairs and ramps and lifting of furniture
If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.
If you would like further information on this role, please contact Andrew Wiliams, Coordinator Programming and Operations on 02 9330 6081.
Applications must be completed and submitted via our website. Closing Date: Thursday 27 March 2025 at 11. 59 PM AEST.
Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.
Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.
We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.
At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.
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