Walgett Shire Council

ICT Officer

• Be the go-to support for Council’s tech environment—delivering practical solutions and responsive service every day.
• Play a key role in keeping Council’s technology running smoothly across offices, events, and community meetings.
• Combine hands-on support with strategic input on systems, assets, and ICT improvements.
• Attractive salary of up to $111,384 per year plus housing and vehicle allowances.
• Generous benefits, 5 weeks of annual leave, long service leave after 5 years, flex leave arrangements, and more!

About us:

Walgett Shire Council proudly serves a diverse and unique region in the heart of outback New South Wales. Covering over 22,000 square kilometres, the Shire includes the towns of Walgett, Lightning Ridge, and Collarenebri, along with the villages of Carinda, Cumborah, Rowena, and Burren Junction, as well as expansive rural areas. With a population of approximately 7,000, the Shire supports key industries such as agriculture, grazing, grain handling, opal mining, and tourism.

Nestled at the junction of the Namoi and Barwon Rivers, Walgett is rich in history and natural beauty. Once a bustling paddle-steamer port, it is now the northern gateway to the iconic Darling River Run, offering breathtaking landscapes and a deep connection to Australia’s heritage.

Just an hour north, Lightning Ridge is famed for its vibrant opal mining culture and distinctive outback charm. Whether it’s fossicking for opals, exploring underground art galleries, soaking in naturally heated artesian springs, or enjoying the tranquillity of river fishing, the region offers a truly one-of-a-kind experience.

Life in Walgett Shire offers the best of outback living—open skies, a strong sense of community, and endless opportunities to explore. For more information about Walgett and the Lightning Ridge area, please click here.

About the role:

Walgett Shire Council is seeking a skilled and motivated ICT Officer to provide operational-level technology support across all Council sites.

In this hands-on role, you will be the first point of contact for internal ICT needs, working closely with Council’s Managed Services Provider to resolve technical issues, maintain hardware and software, and support staff with everyday technology use. You will provide ICT and AV support for meetings and community events, manage Council’s ICT asset register, and offer informed advice to the General Manager on system performance and improvement opportunities.

This role is ideal for someone who thrives on variety, values responsive service, and enjoys both solving technical issues and contributing to strategic discussions about technology use in a public sector environment.

About you:

• Experience in desktop/user support across Windows-based environments.
• Ability to troubleshoot hardware, software, and connectivity issues.
• Skilled in deploying and maintaining ICT assets such as PCs, printers, and mobile devices.
• Strong customer service focus, with the ability to explain technical matters clearly.
• Confident providing ICT support for meetings and events, including AV setup.
• Organised, independent, and able to manage competing issues and priorities.
• Familiarity with Microsoft 365 (Teams, SharePoint) is desirable.
• A minimum of a Certificate IV in Information Technology (or equivalent experience) is required.
• A flexible, proactive approach with a good understanding of cybersecurity.

At Walgett Shire Council, we understand that not every candidate will meet every criterion, and that is perfectly fine—your passion and potential matter most to us.

The full position description can be viewed by clicking here.

For further information or discussion about the position, contact our People and Culture Team, on 02 6828 6100 during business hours.

What we offer:

• A highly competitive salary of between $1,583 - $2,142 per week plus superannuation.
• Relocation assistance and subsidised housing to support your transition to the region.
• Access to an operational vehicle with private use around the Walgett Shire.
• Salary Packaging options to maximise your take-home pay
• Generous benefits, including 5 weeks of annual leave and long service leave after 5 years.
• Flex-time arrangements, promoting a healthy work/life balance.
• Professional development opportunities to support your growth and success.
• Employee Assistance Program available to support you and your family through all life’s challenges.
• Exceptional working conditions within a family-friendly and supportive environment.

How to apply:

To apply, follow the instructions below, where you will be diverted to our website and requested to complete the selection criteria and attach your resume and cover letter. All correspondence regarding your application status and interview will be forwarded via email.

A failure to answer selection criteria and to attach your resume will result in your application being rejected.

Further information regarding the online application process may be obtained by contacting Council’s People and Culture Team via email jobs@walgett.nsw.gov.au 

Please Note: All correspondence regarding your application status and interview will be sent to you via email.

Closing date for applications:

Applications close at 5.00pm on Monday, 12 May 2025.

Council reserves the right to close, withdraw or extend vacancies without prior notice.

Walgett Shire Council is proud to be an equal opportunity employer, committed to fostering diversity and inclusion in our workplace. We encourage applications from people with disabilities, culturally and linguistically diverse persons, members of the LGBTQIA+ community, veterans, and Aboriginal and Torres Strait Islander peoples.