City of Rockingham

Rates Officer

Permanent

Full-time (average of 38 hours per week)

The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life.  One of the fastest growing local governments in the south metropolitan area, we are responsible for the provision and delivery of high quality services, facilities and events that meet or exceed community expectations.  Providing a safe and healthy workplace for our employees is important to us and we are committed to employing team members who share the City’s Values of Recognition, Ethics, Service, Professional Development, Empowerment, Communication and Teamwork – RESPECT. These Values are incorporated into all aspects of employment at the City.

As a Rates Officer you will part of the team that provides residents and property owners with an effective and efficient Rates system.  Committed to maintaining accurate records and providing excellent customer service, you will process account enquiries and change of ownership on a daily basis, process direct debit payments and follow up outstanding debts in compliance with the City’s debt collection process.  This role has a high engagement with the resident in our community, and also with the Valuer General’s office regarding property valuations.

To be considered for this role, you must address the following selection criteria as part of your online application:

1. Excellent customer service skills and experience
2. Strong communication skills, both verbal and written, and the ability to convey complex valuation information to a diverse range of customers
3. Good computer literacy in the Microsoft Office suite
4. Demonstrated finance-related experience.
5. Previous experience in Local Government sector will be advantageous.

We are offering a gross salary of $74,999 per annum and:

• 11.5% superannuation with the option to co-contribute up to a further 5%
• A variety of health and wellbeing programs including a physical health reimbursement subsidy payment of up to $150 per annum, free flu vaccinations, free skin cancer checks, mental health programs and Employee Assistance Provider (EAP) services
• Flexible working arrangements, including rostered days off and two additional paid days of absence per annum
• A culture of learning with training/development opportunities including paid study leave and study fees
• Salary packaging opportunities for motor vehicles, etc.

An information package, including the position description, is available on our website.

Applications must be submitted online by 4pm, Wednesday 23 October 2024.

This process may be used to fill future similar permanent or fixed-term positions that may become available in the City during the next 12 months.

If you identify as a person with disability and require adjustments or support for your application and throughout the recruitment process please contact the Recruitment Team via email at jobs@rockingham.wa.gov.au or phone 08 9528 0333.

The City of Rockingham encourages applicants from a diverse range of backgrounds, including First Nations people, people living with disability and people who speak a first language other than English.