Georges River Council

Team Leader Library Support Services

Georges River Council has an exciting opportunity for a Team Leader Library Support Services to join our team, based in Hurstville.

About Georges River Libraries

At Georges River Libraries, we foster a vibrant community where people come together to share ideas, knowledge, and experiences. Our inviting spaces provide a range of resources, including books, manuscripts, photographs, films, maps, and our unique 'Library of Things.' From quiet reading rooms to bustling media labs, our libraries offer an ideal environment for discovery, socialising, and play. Our friendly team is dedicated to assisting our community with their library and resourcing needs, helping inspire their world.

About the Role

As a team leader within our Cultural Engagement & Library Services Business Unit, you will contribute to the efficient and effective operations of Georges River Libraries, delivering high-quality, customer-focused services, research, programs and collections. 

In this role you will lead the team responsible for providing welcoming spaces and customer interactions at Council’s branch libraries as well as staff training and the roster. The role is part of the Library Customer Experience leadership team that supports staff skills development and excellent customer experiences across all library service points.

This role is primarily based at Hurstville Library and will involve other locations as required.

What we Offer

• Permanent, Full time - 70 hours per fortnight 
• Full time salary from $87,770.80 - $101,695.64 per annum plus 11.5% superannuation (dependant on the skills, qualifications and relevant experience of the suitable candidate)
• 9-day fortnight subject to operational requirements
• Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The successful candidate will have

• Tertiary qualifications in Library and Information Science or equivalent
• Current Working with Children check
• Current NSW Drivers Licence (Class C)
• Demonstrated experience maintaining staff rosters or work schedules for multiple staff
• Demonstrated experience in providing a quality customer focused service
• Demonstrated experience in the development, delivery and evaluation of a training programs for staff
• Demonstrated analytical, time management, organisational, financial, project management and creative problem-solving skills
• Demonstrated experience in supervising a team, including an ability to provide performance feedback, guide others through change and implement innovative approaches
• Highly developed oral and written communication and interpersonal skills, including effective negotiation, consultation and consensus building
• Demonstrated experience using Microsoft Office Suite as well as content management systems and technology in a public library or equivalent setting

Desirable

• Leadership experience in a public library
• Experience leading projects with a diverse and multicultural client base
• Experience in troubleshooting library equipment including public access computers
• Experience in marketing or promotion of Library services, events and programs
• Ability to speak an identified community language such as Arabic, Cantonese, Mandarin, Greek

If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Audra De La Torre, Coordinator Library Customer Experience on 02 9330 6040.

Applications must be completed and submitted via our website. Closing Date: Tuesday 5 November 2024 at 11.59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.