Bayside Council

Business Improvement Analyst

Business Improvement Analyst

• Permanent Full-Time | 35 hours per week
•  Become a key player in our internal management consultancy team, dedicated to driving service enhancements.
• Salary: $95,477.89 - $106,935.20 | Enjoy working a 9-day fortnight

About Council

At Bayside Council, we foster a positive, flexible, and inclusive workplace, ensuring both our employees and customers feel valued. With a commitment to transparency and integrity, we serve the community by delivering exceptional services that align with the best interests of Bayside.

The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be.

Our team takes a people and process minded approach to delivering projects across the organisation. We strive to deliver positive improvements to the customer and community.

About the Role

As a Business Improvement Analyst at Bayside Council, you’ll act as an internal management consultant, analysing internal processes, identifying optimisation opportunities, and implementing initiatives that enhance customer satisfaction and community impact. Working collaboratively with a wide variety of stakeholders, you will ensure continuous quality improvement across the organisation.

You can also expect to:

• Collaborate with teams across the organisation to streamline workflows, eliminate bottlenecks, and improve resource utilisation.
• Document and analyse business processes and requirements, technical functions, and user requirements to guide improvements.
• Contribute to service reviews, providing insights and recommendations to support ongoing improvement and best practice adoption.
• Lead and the delivery of improvement projects, ensuring timelines, budgets, and quality standards are met.

Apply PRINCE2 methodologies within the Bayside Project Management Framework to ensure project consistency and success.

About you

We are looking for a someone who has:

• Strong written and verbal communication skills, with the ability to influence and manage stakeholders.
• Practical experience in business improvement, process analysis, or project management supported by a Bachelor’s Degree in Business, Commerce, Management or Information Technology.
• An analytical mindset, capable of identifying problems and developing innovative solutions.
• Excellent organisational skills, with the ability to manage competing priorities and deliver high-quality results.

Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

On top of the competitive salary, our people enjoy;

• 3 extra days off during Christmas each year
• 15 days sick leave each year
• 2 days health and wellbeing leave
• Gym membership discounts
• Additional parental leave entitlements for both parents

Apply Now

Please ensure your application includes the following:

1. A current resume (maximum 3 pages).
2. A cover letter (maximum 2 pages) outlining how your skills and experience align with the key responsibilities and challenges of the role.

Before submitting your application, please take the time to read the job description.

Closing Date: Wednesday 27 November 2024

Salary range: $95,477.88 to $106,935.17 per annum, plus 11.5% superannuation.

Enquiries: Eric Connerton – Lead Business Improvement on 9562 1592 or at eric.connerton@bayside.nsw.gov.au

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.