North Sydney Council

Infringement and Impoundment Administration Officer

North Sydney Council administers the North Sydney local government area on Sydney’s picturesque lower North Shore. Our 400 employees look after 77,000 residents spread across 10 square kilometres of land on the foreshores of Sydney Harbour providing spectacular harbour views, beautiful parklands, and a bustling CBD. Our aim is to ensure North Sydney remains a welcoming, well-designed, safe and beautiful environment for residents, workers and visitors. 

The Role 

We are seeking a dedicated and highly organised individual to join our administration support team as an Infringement and Impoundment Administration Officer. In this role, you will be responsible for managing and resolving all unattended vehicle notifications in line with the Public Spaces (Unattended Property) Act 2021 and the Public Spaces (Unattended Property) Regulation 2022. You will play a critical role in maintaining operational integrity by ensuring the efficient and compliant processing of infringements and impoundment activities within our Ranger and Parking Services Unit. 

Key Responsibilities:

• Unattended Vehicle Notifications: Attend to and resolve all unattended vehicle notifications according to established operational processes and the legislative requirements of the Public Spaces (Unattended Property) Act 2021 and the Public Spaces (Unattended Property) Regulation 2022.
• Access Transport for NSW Databases: Access and retrieve information from restricted Transport for NSW databases, ensuring proper confidentiality protocols are followed. Use the information to support the issuance of non-motor vehicle infringements.
• Penalty Notice Issuance: Oversee the mailing of all penalty notices related to unattended vehicles, ensuring timely and accurate distribution.
• Impoundment Oversight: Manage the Council’s impound bay operations, including overseeing the registration, security, and processing of impounded vehicles and items. Maintain accurate and up-to-date records within the associated impoundment database.
• Compliance and Reporting: Ensure all procedures are conducted in full compliance with relevant legislation, policies, and operational guidelines. Prepare and submit regular reports as required.

Our culture 

In 2023 we reviewed our organisational structure to increase leadership capacity and streamline decision-making, as well as increasing innovation, collaboration and communication.  Our broader cultural transformation for 2024 and beyond includes a focus on staff engagement, investment in learning and development and improved systems and processes all working together to empower the broader workforce to perform at their best.

Joining North Sydney Council now will enable you to go on this cultural transformation with us and to make a meaningful difference to both the organisation and the community of North Sydney.

Why work at NSC? 

We're committed to creating a diverse, inclusive and positive workplace. Our teams are reflective of the communities in which we operate, and we value the unique contribution each member makes to the North Sydney Council. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.

North Sydney Council as an employer offers excellent employee benefits such as:

• Easy accessibility to work with spectacular harbour view work locations
• Access to Fitness Passport 
• Excellent work-life balance with a 35-hour working week for indoor employees or fortnightly RDO’s for outdoor employees
• Flexible working hours with access to flexi-time for indoor employees
• Freedom to direct contributions to any compliant superannuation fund
• A holistic health and well-being program offering exercise classes, flu vaccinations, skin checks
• Access to employee recognition and reward program
• Weekly fruit baskets
• Free access to counselling sessions through our Employee Assistance Program
• Free financial advice by a certified Financial Planner
• Monetary transport allowance
• Invitations to local government events, training and planning sessions
• Access to corporate social events at picturesque harbour locations
• Close locale to transport options including train, bus, metro and bike ways 

Salary from: $75,283 to $89,892 + 11.5% superannuation + $1,000 pa Transport allowance 

35 hours per week with access to flexi time

To view the Position Description, Click Here 

How to apply

Applicants are required to submit a resume and answer the selection criteria questions.

Closing Date: 28 November 2024 - 11.30pm 

North Sydney Council is committed to the principles of Equal Employment Opportunity in order to  provide a working environment that embraces and values diversity and inclusion. North Sydney Council  also adheres  to the principles of a child safe organisation and is committed to the care and protection of all children and young people. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply.