City of Ryde Council

Planning Portal Coordinator

• Front of House administration role working with the NSW Planning Portal digital platform
• Enjoy a Rostered Day Off approx. every 3 weeks
• Attractive salary up to $82,638.86 plus super and excellent benefits

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About the Role

This is a full-time, temporary position up to 8 months based out of council's office at Top Ryde. It is a unique opportunity to work as part of the Development Advisory Services Department within the City Development Group. 

As the Planning Portal Coordinator, some of your responsibilities will include:

• Providing administrative support to the Manager Business Improvement & Customer Relations together with the Senior Coordinator Building & Development Advisory Service for the operation of the new digital services provided through the NSW Planning Portal together with new associated tasks and workflows
• Providing administrative support to employees within the Department for the new clearing house meeting process
• Updating and maintaining databases
• Ensuring files, documents and records are maintained and processed correctly 
• Answering telephone, email and letter enquiries in a timely and professional manner 
• Organisation of meetings and accurate minute taking 
• Processing and tracking of requisitions and invoices in our TechOne platform 
• Attendance and participation in Department meetings
• Undertake other administrative duties, tasks and projects as required

About you

The ideal candidate will be self motivated and able to work autonomously in a fast paced environment. As a member of the Development Advisory Service Team, you will need to ensure that the service provided is customer focussed and of a high quality to meet the needs of the community, applicants, and City of Ryde developers.

In addition, you will also have:

• Higher school certificate, relevant qualifications or suitable administration experience 
• Excellent computer skills including Microsoft Office applications and spreadsheets
• Data entry and records management experience
• Highly organised with an ability to multitask whilst maintaining attention to detail 
• Great verbal and written communication skills 
• Demonstrated excellence in customer service 

Desirable skills: 

• Previous experience within Local Government 
• Knowledge of development and planning processes 
• Working knowledge of TechOne, Content Manager and Merit software 

The commencing salary range is $75,126.24- $82,638.36p.a + superannuation, dependent on your experience and qualifications.

Culture & Benefits

• Commitment to providing opportunities for work/life balance
• Hybrid work from home and office arrangements available 
• Flexibility regarding start and finish times to suit your lifestyle
• Enjoy a rostered day off approx. every 3 weeks for full time employees 
• Long service leave after 5 years, then accrued monthly 
• 18 weeks paid parental leave 
• Grant days at Christmas 
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)

How to apply

Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview. 

Please note you do not need a “password” to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process.  Please note, you are not required to submit a cover letter or a statement addressing selection criteria

Closing Date: Wednesday 27 November at 11:30pm

If you would like to know more, please see the Position Description or call Sanju Reddy on 0466937047 for a confidential discussion. 

                                        City of Ryde is committed to Equal Employment and Child Safety