The Hills Shire Council

Library Customer Service Officer – Maternity Leave

We are seeking a highly motivated and customer-oriented individual to join our Library Services team as a Customer Service Officer. The successful candidate will have exemplary customer service skills and enjoy interacting with community members of different ages and cultures.

Working with us:
At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community.

What this role looks like:

• Provide exceptional customer service to library users.
• Assist customers with the use of library resources and technology
• Assist in the delivery of programs and activities.
• This position is based at Baulkham Hills and Dural; however the successful candidate will be required to work at any branch of The Hills Shire Library Service including evenings and weekends.

What are we seeking in our new team member:

• HSC or equivalent
• Driver License (Class C – NSW) and A valid Working with Children Check
• Experience in a high volume, fast paced customer service environment.

Benefits of working with us:
Competitive rates of pay starting at $68K per annum (excluding superannuation), paid weekly, free on-site undercover parking, and an active Social Club.

Next steps:
Please review the Position Description and job ad and apply via Careers | The Hills Shire Council by 5pm on 12 December 2024. Current casuals that wish to apply need to email their application to hr@thehills.nsw.gov.au

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au

Offers of employment will be subject to following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.