Canterbury-Bankstown Council

Place Coordinator

Here at CBCity

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 29 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 370,000 residents.

The role

CBCity is seeking a Place Coordinator to join our team. This role is dedicated to improving the appearance and functionality of our town centres and open spaces through place-based management.

You’ll collaborate with internal and external stakeholders to align services with strategic plans, focusing on community expectations, building relationships, monitoring, reporting, data analysis, and promotions.

Duties will include but not be limited to:

• Foster collaboration across Council teams to enhance cleaning and maintenance standards in town centres and open spaces. 
• Implement and manage audit programs to ensure high service standards and customer satisfaction. 
• Continuously review and align service levels with expectations for holistic place management. 
• Drive system and process improvements across all levels of the organisation. 
• Facilitate action plans, rapid response efforts, and stakeholder collaboration. 
• Develop and oversee community engagement and learning programs. 
• Build trust and improve outcomes through strong stakeholder relationships. 
• Coordinate performance reporting, data collection, and promotions. 
• Provide expert advice on town centre designs, improvements, and events, advocating for businesses and the community. 
• Stay informed on advancements in place management and maintenance technologies to drive improvements. 

* For a full list of duties, click here to review the position description.

You will have

• Tertiary qualifications in place management or extensive relevant experience. 
• Current C Class Driver Licence. 
• Strong interpersonal skills with a proven ability to build positive relationships across diverse stakeholders, groups, organisations, and individuals.
• Experience in change management or business improvement initiatives. 
• Ability to navigate political environments with sound judgment and acumen. 
• Background in customer experience and satisfaction. 
• Self-motivated, energetic, and results driven. 
• Excellent written and verbal communication skills. 
• Strong leadership and management abilities to inspire and drive performance. 

The salary range for this opportunity starts at $122,553 (Grade J, Step1) + 11.5% super. Salary is negotiable dependent on skills and experience.

Click on the here to access salary information for all steps within the designated Grade.

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Daniela Santucci (Manager City Improvement) at daniela.santucci@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Thursday 12 December 2024.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.