Tweed Shire Council

Software Asset Management Administrator

Are you passionate about optimising software systems and ensuring efficient IT solutions? In this role, you will oversee and manage Council’s software assets, including on-premises, cloud-based, corporate, and specialised applications. You'll assess new software requests, provide expert advice to business areas, and support a variety of specialised applications used across departments.

This dynamic position involves application support, business analysis, and managing software implementation and upgrade projects. If you're skilled in project management, application support, and delivering impactful IT solutions, we’d love to hear from you!

About the role:

• Undertake software asset management for Council's on-premises applications and SAAS Products.
• Support, administer, and maintain Council's specialised (non-corporate) software applications.
• Undertake all aspects of software asset management (SAM), including procurement, vendor engagement, licence management, renewals, compliance, and reporting.
• Deliver technical support and guidance to end-users for specialised software applications.

What's on offer:

• A base salary ranging from $81,860 per annum with competency-based increments up to $96,965 per annum, plus 11.5% super.
• 70-hour, 9-day fortnight
• Training and development opportunities.
• Flexible work options for a healthy work/life balance.
• Generous employment conditions (we have too many to list - click here for more).

We are seeking:

• Degree in Information Technology, Computing Science, or related discipline.
• Experience in software asset management (SAM) covering on-premises and SAAS applications.
• Demonstrated knowledge and experience in project management including the proven ability to lead and manage IT projects.
• Excellent time management and prioritisation skills with an ability to manage conflicting demands and meet deadlines.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.  
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.  We provide workplace adjustments for people with disability, and access to flexible work options. 
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government. 

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes: 

Monday 6 January 2025 at 12 noon sharp (NSW time).  Late applications will not be permitted.

Click here to view the Position Description 

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. 

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

• Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
• Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.  Click here for more information.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors.  Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later. 

1. Have your Resume document ready to go.
2. Fill out all questions below. Click 'Next'. 
3. You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
4. Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:

Do you hold a degree in Information Technology, Computing Science, or a related discipline?

Describe your experience working in a large and complex IT environment including your experience in software asset management (SAM) covering on-premises and SAAS applications, as well as your experience in providing technical and business support in software applications.

Describe your experience with SharePoint and Microsoft 365, as well as your ability to conduct business analysis, gather user requirements, and assist in configuring and enhancing software applications. 

Describe your knowledge and experience in project management, including the proven ability to lead and manage IT projects.

Describe your time management and prioritisation skills with an ability to manage conflicting demands and meet deadlines. 

SK97188A

OFFICE USE ONLY