Northern Beaches Council

Application Analyst

Division: Corporate Services

Business Unit: Information & Digital Technology

Title: Application Analyst - Digital Records, Temporary - Full-time Role, (12 months with possibility of extension), 35 hours per week

Salary Range: $98787.69 to $114807.35 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts of twenty-four ocean beaches, over 80kms of coastline, four coastal lagoons, clean waterways, beautiful wildlife, and a population of more than 270,000. 
We are a proud, multi-award-winning council that strives for excellence in all we do including the provision of the highest levels of customer service.

Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development.  In this role you’ll enjoy -

• Genuine work-life balance and flexible working arrangements. 
• Employee wellness program and a range of lifestyle benefits. 
• Values based culture and a teams oriented working environment.
• High level of technological innovation and systems.

Our opportunity:

The Application Analyst is primarily responsible for administering, maintaining, and supporting the Council’s electronic document records management systems (EDRMS). 

The key focus areas of this role include: 
1) Maintain and manage a comprehensive electronic document records management system to ensure the secure, efficient, and compliant handling of organisational records. 

2) Enhance end-user competency and adherence by providing ongoing support and guidance.

3) Deliver business service requirements by ensuring ITSM practices, including incident management and resolution, change request management, acceptance testing, and deployment, are met at the agreed level.

4) Produce and maintain knowledge articles, including how-to and technical guides, to support knowledge retention.

About you:
We are looking for a proactive Application Analyst with experience in OpenText Content Manager or TechnologyOne ECM to join our Information & Digital Technology team. Your skills will be crucial in delivering excellent service and solutions that positively impact our community.

Additional Information:

• Position Description
• Applications close on: 3rd Feb 2025
• Expected Interview Date 12th Feb 2025

• Questions? Please call the Hiring Manager; Julian Lyons on 02 8495 6138

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5070.