Mid-Western Regional Council

Business Improvement Officer

Business Improvement Officer

The Mid-Western Region is located in the Central Tablelands of
NSW, just over 3 hours from Sydney. With it being one of regional NSW's
fastest-growing areas, Mudgee provides many reasons to relocate with great
lifestyle benefits and the opportunity to escape the hustle and bustle of city
life. The region's community is welcoming and friendly, which is why the region
has become a popular location for tree changers who have had enough of traffic
jams, congestion and long work hours.

As the Mid-Western Region continues to grow and prosper at a
steady rate, Council has an exciting
opportunity for a Business Improvement Officer. This position will work closely with the Manager
People and Performance facilitate our Business Improvement initiatives and
Integrated Planning and Reporting that builds a culture of clear strategic
direction and continuous improvement across Council. This is a full-time fixed term position of 12 months. During this time, primary focus of the role will be the continuing review and development of the updated Delivery Program and
Operational Plan, and leading the internal service review program.

Key Accountabilities

• Champion, communicate and monitor
  MWRC’s Business Improvement Framework and manage and report on the associated Business
  Improvement program, along with the expected outcomes.
• Analyse complex information,
  research, identify trends and insights, and make data-driven recommendations
  to develop initiatives that support business objectives.
• Lead, plan and coordinate a
  Council wide service review program and develop associated tools to review the
  effectiveness, efficiency and appropriateness of Council’s services and track
  and monitor the implementation of any recommended improvements.
• Facilitate compliance through
  audits and action reporting as appropriate.
• Communicate and monitor the
  IP&R guideline and handbook requirements to document owners, and facilitate
  the integration and improvement process.
• Provide the People and Performance
  Manager support and undertake other reasonable duties as they relate to the
  scope of this role, and relevant skills and experience.
• To actively promote and
  demonstrate the core values and behavioural requirements of the Workplace
  Environment Statement.

To be successful in this role you will have

• Tertiary
  qualification in a relevant field (eg. Business Management, Project Management)
  or related discipline or equivalent industry experience

• Experience
  in managing projects focused on business improvement and service delivery
  processes
• Demonstrated
  experience in implementing continuous improvement methodologies
• Demonstrated
  ability to undertake research and analysis and to develop performance
  indicators, reports and project plans
• High
  level of computer literacy in particular corporate business systems including
  finance, records and customer service management systems
• Ability
  to analyse and interpret data to produce reports and evidence based
  recommendations
• High
  level working knowledge of Microsoft office suite
• Demonstrated
  ability to work autonomously or in a team environment
• Strong
  time management skills and proven ability in setting goals, monitoring progress
  and achieving results
• Strong
  and effective communicator with a diverse range of people
• Current
  Class C Driver’s licence

The salary range being offered for the position of Human Resources Officer is $3,324.60 - $3,741.90 gross per fortnight (dependent on skills, qualifications
and experience), which equates to an annual salary of $86,439-$97,289 plus superannuation and 1 Rostered Day Off every month.

Please note - you must address the selection criteria contained in
the online questionnaire for your application to be considered.

Mid-Western Regional Council is an equal opportunity employer that
values diversity. Applicants must be eligible to work in Australia to apply for
any positions at Council.

Further information can be obtained from:

Sharna Ross, Manager People and Performance (02) 6378 2844

Kim Stanton or Ivan di Fede, HR Officers (02) 6378 2943