Bayside Council

Casual Caretaker – Senior Operations Technician

• Casual Position available
• Friendly team orientated environment
• Excellent opportunity to use your customers service and people skills.

Our Team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Performance directorate underpins the delivery of service excellence by providing expertise in financial services, procurement, governance, customer experience, property services and business technology.

About the Role

Provide day-to-day caretaker, front-of-house, back-of-house hospitality, technical services, and general operational and cleaning duties to support and facilitate the presentation and operation of multiple Council facilities, to a level of standard that is in line with relevant Council policies, procedures, and community expectation.

The role is responsible for the provision of quality customer service and experience for all users of the Council’s facilities. The role is multisite, and your place of work can and will be anywhere within the Bayside LGA.

• Rockdale Town Hall, Library, and Administration Building
• Botany Town Hall, Mascot Town Hall, and Eastlakes Community Centre
• Other facilities as defined by Council, subject to ongoing change.

You can also expect to;

• Provide a customer service focus for the operation of the Council’s facilities.
• Actively engage with facility users to ensure Council’s facilities are serviced, set up, packed down, stocked, resourced, and prepared to meet the needs of all scheduled bookings and activities or reactive needs as they occur.
• Perform caretaker, front-of-house, back-of-house hospitality, technical services, and general operational and cleaning duties.
• Ensure Council’s facilities are presented and operated to a high standard, and that they are accessible, secure, clean, and safe for all users.
• Provide hospitality, sit-down service, and waitering duties.
• Operate plug ‘n’ play audio-visual systems and technologies.
• Ensure safety principles, legislative and regularity requirements, and best practice governance is upheld at all times in relation to the operation of the Council’s facilities.

About you

We are looking for someone who demonstrates:

• Experience in hospitality or venue and facility management or a customer experience-focused industry.
• Strong customer service and people skills.
• Strong communication skills, both written and verbal.
• General ability to utilise Microsoft Word, Excel, and Outlook or willingness to learn (training can be provided).
• General ability to utilise plug ‘n’ play audio-visual systems and technologies or willingness to learn (training can be provided).
• General understanding and ability to interpret applicable policies, procedures, and instructions.
• General understanding of Work Health & Safety obligations regarding the operations of facilities and venues.
• Current Class C Driver’s Licence and Working with Children Check (or wiliness to obtain).
• Level of physical fitness to be able to carry out the requirements of the position, as determined by the Council’s nominated medical practitioner.

Our benefits and culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. The Business Transformation team have a strong culture of collaboration and delivering exciting new initiatives.

Apply now

Before submitting your application, please take the time to read the job description.

Your application should include an up-to-date resume (max 3 pages) and a cover letter including your skills and experience (max 2 pages).

Applications must be submitted by email to recruitment@bayside.nsw.gov.au with the subject line titled: F24/383 Casual Caretaker - Senior Operations Technician - SOT   

Deadline: Monday 2 December 2024

Salary Range: $33.40p/h - $37.40p/h plus 11.5% superannuation + 25% casual loading

Enquiries: Greg Baker - Coordinator Operations support via greg.baker@bayside.nsw.gov.au  or 0416 121 586

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.