Singleton Council

Casual Community and Customer Services Assistant

At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED. 
 
As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. 

Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community.

Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient.

We’re committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel valued, supported, and empowered to thrive.

ADD VALUE - THE ROLE

We are looking for adaptable, customer-focused Casual Community and Customer Services Assistants with a commitment to quality customer service and sound administrative skills to support our front-line Customer Service staff in a variety of areas including the Library, Youth Venue, OOSH, Visitor Information and Customer Service.

You will be a flexible and adaptable person with proven interpersonal skills and the ability to work as part of team. You will be able to show initiative and demonstrate strong customer service focus. Demonstrated skill in conflict resolution is a must.

Previous experience in a public library environment, youth service, OOSH or local government customer service role is an advantage but not essential.

This position is offered on a casual basis. Remuneration package for this position is based on Grade 5 of Council's Salary System Protocol which equates to an hourly rate between $36.89 to $41.49 per hour including casual loading, plus superannuation.

BE VALUED - THE REWARD

Your wellbeing benefits include:   

• Swell Program (Safe + Well at Singleton Council)
• Health + Wellbeing Leave
• Fitness Passport
• Employee Assistance Program (EAP)
• Annual Flu Vaccinations + Skin Checks 

Your development benefits include:   

• Training Courses + Professional Development
• Education Assistance
• Leadership Development Program
• Emerging Leaders Program
• 'Grow our Own' Program

Your reward + recognition benefits include:   

• ESSPecialist Program Awards
• Service Awards
• Be Valued Recognition Program

WANT TO KNOW MORE? 

To find out about all the amazing things Singleton Council is doing to add value to our community click here to explore our webpages.

Do you want to be valued at Singleton Council?  Click here to check out our careers page and to see what is on offer.

For further information regarding this role please see the position description.

INTERESTED?

For a confidential conversation about this exciting opportunity contact Maddison Gardner, Community Services Support Officer on 02 6578 7242. 

To be eligible for this role you MUST have the Right to Work in Australia.

APPLICATIONS CLOSE SUNDAY 19 JANUARY 2025.