The Hills Shire Council

Casual Venues Assistant – Talent Pool

Join our dynamic Community Venues Team based at the Castle Hill Cultural Centre and Pioneer Theatre! You’ll play an important role in assisting with the technical and operational support of Council’s venues on an “as and when needed” basis.

Working with us:
At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the community. We are committed to an inclusive, diverse, and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare, and wellbeing of children and young people in our community.

What this role looks like:
• Operates Council’s venues in the delivery of functions, conferences, family gatherings, events, workshops, ceremonies, and general hire related activities.
• Implement risk management plans and ensure venues are operated in accordance with procedures.
• Provide high level of customer service, assist hirers and patrons, and conduct back of house duties.
• Work as part of a floating roster, on as and when needed basis, including weekend and night shifts.
• Provide furniture setup services, technical advice, and assistance to venue hirers as required.
• Provide first aid and emergency warden services at venue as required.

What we are seeking in our new team member:
• Knowledge of contemporary trends and best practice in venue operations.
• Experience in the use of AV equipment and stage management requirements.
• Problem solving mindset.
• Demonstrated customer service skills, including dealing with difficult customers.
• Computer literacy skills, including familiarity with Office 365 (experience in the use of social media is desirable).
• First Aid Certification including CPR (or willingness to obtain).
• Valid Working with Children Check (or willingness to obtain).

Benefits of working with us:
Competitive rates starting from $42.73 per hour (including casual loading and excluding superannuation), paid weekly, paid training to maintain skills, active Social Club, additional leave, aquatic and fitness membership discounts, onsite undercover parking, and an onsite café.

Next steps:
Please review the Position Description available on Council’s Careers Page, Careers at Council, and submit your application online by 5pm on 28 January 2025. As applications will be assessed upon receipt, early submission is encouraged, and you may be contacted prior to the closing date.

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au

Offers of employment will be subject to following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.