Central Coast Council

Civic Support Officer

Do you want to make a difference to the community? Do you love to put your administrative skills to the test? We are currently seeking a new Civic Support Officer and if you have these skills this might be your chance to rewrite the future with us.  

• Work in a dynamic and service focused team
• Permanent full-time position
• Balance your life with a 9 day fortnight

About the role

The role of Civic Support Officer is responsible for the provision of timely, effective and high-level administrative support services to the Central Coast Council’s Governance area, with a focus on the effective and efficient operation of Council’s meetings. This position is required to provide quality customer service and create value for the community.

To be successful in this role, you will have:

• Certificate III qualification in Business Administration or related field OR demonstrated solid contemporary experience in a similar role, combined with ongoing professional development
• Current class C Driver license
• Demonstrated ability to participate and actively contribute in a team environment within a diverse, medium to large, organisation 
• Demonstrated recent experience in administrative position, including electronic document management processes, accurate typing skills (minimum 60 words per minute), minute taking, meeting preparation, strong attention to detail
• Strong customer service ethos and a demonstrated customer-centric approach to service provision both verbally and in writing with staff and the public
• Ability to complete work and deliver according to project schedules and deadlines, including willingness and ability to attend evening meetings (a minimum of 2 evening meetings per month)
• Demonstrated extensive experience working in an environment dealing with issues of a confidential nature
  
• Demonstrated experience in consultation, negotiation and conflict resolution.

Our position description provides more information for you to learn more about this role.

Other important information

• The salary range for this position ranges between $72k to $86k pa (dependent on skills and experience) plus 11.5% superannuation 
• We have a permanent full-time role available 
• This role will be able to access a 9 day fortnight
• We are able to offer hybrid and flexible working conditions for this role 
• This role is located at the Wyong Administration Building 

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships. 

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

Central Coast Council is ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work. The Central Coast is one of the fastest growing regions in NSW, the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia. 

How to apply

We have put together some additional resources to help you apply for a role at Central Coast Council.

To lodge your application, please follow these steps:

1. Answer the on-line questions shown below.
2. Attach your resume 
3. Attach your qualifications and licences.

Once your application is successfully lodged you will receive an automated response sent to your e-mail address. If a response is not received this means that your application has not been successfully submitted and you will need to lodge another application.

If you require assistance to lodge your application please contact our Talent Acquisition team by emailing recruit@centralcoast.nsw.gov.au to discuss what reasonable adjustments you may need. If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Applicants who are selected for interview will be contacted by phone or e-mail. For further instructions please click here. 

You will have the ability to save your application as you go using the 'Save Application' button. You can start an application and return to it later via the automatic follow-up email once you have the time and required information at hand to finalise your application.  

If you don't have access to a computer or electronic device, you can lodge your application at any of Council's Library locations. Pre-book a free 1-hour computer timeslot by contacting your nearest library https://www.centralcoast.nsw.gov.au/libraries/our-branches or ask at the enquiry counter.

We will not accept unsolicited resumes or applications being presented by recruitment agencies.