City of Ryde Council

Civic Support Officer

• Key position in a small Civic Services team
• Enjoy a rostered day off approximately once every 3 weeks
• Hybrid working environment

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About the Role

The City of Ryde has an exciting opportunity for a skilled Administrator to join the Civic Services team within our Business Assurance and Governance Unit.

The Civic Support Officer position is part of a team providing critical support services to Councillors and senior staff. Your key duties will encompass Agenda preparation and minute taking at Council and Committee meetings, Audit, Risk and Improvement Committee meetings as well as adhoc secretariat duties.  Other duties will include updating databases, monitoring of Council resolutions, letter and report writing.  As part of your role, you will also have a focus on continuous improvement.

About You

You have a strong administrative background in a secretarial or administrative role for a large organisation and extensive experience in minute taking, meeting procedures, preparing meeting agendas and recording minutes of a meeting.

In addition, you will also have:

• High School Certificate and TAFE level qualifications in a relevant field
• Experience delivering outstanding customer service to members of staff at all levels
• Outstanding attention to detail
• Excellent research skills
• Competency in Microsoft suites, with advanced typing skills
• Ability to time manage and prioritise responsibilities with a tight deadline

Your commencing annual salary will range from $95,322 to $107,237 + Superannuation dependent on your experience and qualifications.

Culture & Benefits 

• Free shuttle bus between the North Ryde Office and North Ryde Metro Station
• Commitment to providing opportunities for work/life balance
• Hybrid work from home and office arrangements available for eligible positions
• Flexibility regarding start and finish times to suit your lifestyle
• Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks 
• Long service leave after 5 years, then accrued monthly
• 18 weeks paid parental leave (for eligible employees)
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, etc.)

How to apply

Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.

Please note you do not need a “password” to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process.  Please note, you are not required to submit a cover letter or a statement addressing selection criteria.

Closing Date: 04 May 2025 at 11:30pm

If you would like to know more, please see the position description or contact Amanda Janvrin on 0466 144 570 for a confidential discussion.

                                                                          City of Ryde is committed to Equal Employment and Child Safety