City of Palmerston

Customer Experience Officers (Casual)

Our council presents an exciting opportunity for people seeking a dynamic, progressive and fast-paced organisation.

We have developed a positive workplace culture where collaboration and personal development are core components.

Ours is a genuine commitment to making a tangible impact on the community through a role offering both purpose and stability.

Invest in your own professional and personal growth and be a real contributor to the experience of the Palmerston community.

There is a sense of pride in the work we do and what we can achieve together for the people of Palmerston.

Coming together with like-minded people is energising and engaging – you know when you apply yourself you can make a difference that matters.

We see investing in our people as an investment in our community.

At CoP we value

In addition to our focus on culture, values, and behaviours, we embed our Customer Service Charter in everything we do both internally and externally. The pillars of our Customer Service Charter are:

Reporting to the Customer Experience Coordinator, the Customer Experience Officer is responsible for the daily provision of excellent customer service that contributes to the delivery of the City of Palmerston Community Plan including the following:

We are looking for a people person with the capability of engaging with a multicultural and diverse community of all ages, and enthusiastic towards new technology and processes and always seeking continuous improvement and an excellent team player who is able to communicate effectively.

At City of Palmerston, we embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds.

To view a copy of the position description and to 'Apply' please see below.

Applications Close: Monday, 3 March 2025