Wingecarribee Shire Council

Facilities Booking Officer

Facilities Booking Officer
Temporary Full-time Position (12 Month Contract)
Work Life Balance with Flexible Working Arrangements (WFH Opportunities) and a Variable Day Off every 19 days.
Competitive Salary $70,775.12 - $82,252.04 per annum (Depending on skill and experience) + 11.5% Superannuation

The Opportunity

Do you have a flair for organisation and love providing excellent customer service?

An opportunity exists where you will be able to put your organisation skills into practice as a Facilities Booking Officer, you will:

• Manage bookings for Council sports grounds, community halls, parks, and reserves.
• Using your excellent communication skills, you will be required to confirm all bookings ensuring necessary documentation is provided and venues are accessible
• Respond in a timely fashion to inquiries and requests for information regarding the booking of Council Parks, Sporting Fields, Halls, and other Council Facilities
• Ensure all bookings processes are complete in line with councils’ policies, procedures, and guidelines.
• You will report to the Coordinator of Customer Service and work closely with Business Support to ensure smooth operations of Council facilities.

About Us

Wingecarribee Shire is at the heart of the Southern Highlands of NSW, a region renowned for its natural beauty, strong community connections, and thriving local economy. As a Council, we are committed to building a sustainable, inclusive, and innovative future, ensuring our residents enjoy a high quality of life while preserving the unique character of our Shire.

A Great Place to Live & Work

With a population of over 50,000, Wingecarribee offers a balanced lifestyle, blending vibrant townships with green open spaces. We are a place where families thrive, businesses grow, and individuals can enjoy a strong sense of community. Midway between Sydney, Canberra, and Wollongong, our Shire provides the perfect mix of regional charm and modern amenities.

At Wingecarribee Shire Council, our RESPECT values drive the way we work:

Resilience, Empathy, Sustainability, Pride, Efficiency, Courage, and Trust. These principles guide how we work, support our community, and drive positive change every day. Join us in making Wingecarribee the best place in NSW for all generations to live, work, and thrive!

What you need to succeed (Essential Criteria):

1. Certificate IV in Business Administration or similar experience in a related role
2. Strong customer service experience with a focus on handling complex requests
3. High degree of organisation and time management skills
4. High level of computer skills - Microsoft Word, Excel, PowerPoint, Outlook, and data management systems.
5. Strong communication & people skills - conflict resolution, decision-making, and managing tough situations
6. Excellent attention to detail - ability to adapt quickly and work flexibly in a fast-paced environment
7. Experience with managing databases/booking systems and be able to adapt to new systems quickly
8. Good understanding of Work Health and Safety - experience with risk assessments
9. Hold a current Drivers Licence (Class C)

Benefits

• Attractive salary package + 11.5% superannuation
• Variable day off every 4 weeks
• Health & wellbeing initiatives – Fitness Passport, EAP, Flu Vaccines, Annual Health Fair
• Career development & learning support – Tertiary assistance available
• Flexible Working Arrangements – WFH opportunities
• Community & social engagement – Enjoy opportunities to participate in local events, team-building activities, and community initiatives that bring our staff and residents together.

How to Apply

Submit the following documents:

• Your Resume –showcasing your skills & experience.
• Relevant Certifications – qualifications and licenses
• Responses to the Essential Criteria – explain how your expertise aligns with the essential requirements of the role as outlined in the position description.

Questions?

Contact Andrea Webb (Coordinator Customer Service and Business Support) on 02 4868 0888.

Applications Close:  8 April 2025 – don’t miss this opportunity!

Wingecarribee Shire Council is an Equal Opportunity Employer, committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people.