Blacktown City Council

Information Management Analyst Support Officer

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $22.6 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We are excited to share a permanent, full-time opportunity available for a qualified professional to support our Information Management Analysts in delivering cutting-edge records and information management solutions across our business units. 

In this high-performing team, the ideal candidate will have a background in project support, records and information management, and the analysis and documentation of business processes to ensure compliance with the State Records Act 1998.

This role is perfect for a self-starter with strong communication and negotiation skills, capable of tackling complex tasks while engaging effectively with diverse stakeholders.

Join our team and contribute to our organisation’s information and record-keeping excellence.

Qualifications and experience

Essential:

• Certificate IV in Recordkeeping or Information Technology
• A minimum 4 years’ experience in Records Management 
• Demonstrated experience and knowledge of Records Management business rules, procedures, practices, and policy
• Knowledge and demonstrated experience applying the NSW State Records Act 1998, associated standards and other relevant legislation
• Demonstrated experience in completion of projects in the support of end users in the use of recordkeeping systems
• Experience in the analysis and documentation of business processes leading to the development of appropriate information solutions and strategies
• System administrator knowledge of EDMS – Content Manager (CM9). 

Desirable:

• Experience in project and/or change management practices
• High level computer literacy and ability to use a range of software products 
• Demonstrated experience and knowledge in using Kodak scanning applications. 

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,361.20 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

   Best of luck.

Closing date:           Friday 21 February 2025, 11.59 pm    

Contact officer:       Candice Martinez on 9839 6154

Internal ref:              BCC757