Blacktown City Council

Information Management Training Officer

Previous applicants need not apply.

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $22.6 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and  passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

This is an exciting permanent, full-time opportunity for a suitably qualified professional to develop and deliver a training program for Blacktown City Council’s Electronic Document Management System and record keeping practices.

Working in a high performing team, an ideal candidate will have a strong background in supporting end users in the use of record keeping systems, specifically Content Manager (CM9) and experience in delivering an Electronic Document Management (EDM) training program including record keeping compliance requirements.

The role requires a self-starter who is able to work in a high-volume information management area, has excellent communication and interpersonal skills and is able to develop, deliver and promote training to staff in person and through e-Learning modules.

Join a great team to support our organisation in its information and record keeping requirements!

Qualifications and experience

Essential:

• Certificate IV in Records Management and/or Training and Assessment
• A minimum 3 years’ experience in a high-volume information management area
• Previous training and assessment experience
• Capacity to use the latest software to develop on-line training material and high level of computer literacy
• Demonstrated experience and knowledge of Records Management business rules, procedures, practices and policy
• Demonstrated experience in the support of end users in the use of recordkeeping systems, specifically Content Manager (CM9)
• Excellent communication, negotiation, and interpersonal skills.

Desirable:

• Capacity to drive, support and implement a Change Management Plan
• Strong customer service focus and experience
• Local government experience in a records management environment.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,566.49 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

   Best of luck.

Closing date:           Friday 7 February 2025, 11.59 pm    

Contact officer:       Candice Martinez on 9839 6154

Internal ref:              BCC763