Bayside Council

Library Technology Support Officer

• Permanent Full-Time opportunity
• Enjoy family-friendly benefits and an excellent workplace culture
• Provide tech support to the community

Our Team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Life Directorate delivers personalised and public services to enhance community life, including family, aged and leisure and cultural services.

About the Role

Based at Eastgardens Library, the successful candidate will provide support to staff and customers in accessing and using technology. With the assistance of the friendly and dynamic library team, you will contribute to the social inclusion, digital participation and lifelong learning opportunities for the Bayside Community.

You can also expect to;

• Collaborate with Council’s IT Team to ensure regular maintenance and upkeep of library systems and applications.
• Contribute to the delivery of library programs such as Tech Savvy for Seniors, Tech Help and Coding.
• Ensure library system’s data is kept up to date.
• Develop system user guides for staff and customers.
• Work on rostered desk shifts at all libraries including regular Saturdays, up to once every 4 weeks.

About You

We are looking for a someone who has:

• TAFE Diploma (AQF) in Library and Information Services
• Demonstrated experience in the use of library technology and applications
• Knowledge and experience in using IT devices and applications including, but not limited to, PCs, tablets, printers, and Microsoft application suite.
• Minimum 3 years (part-time or full-time) experience working in a library environment and using library systems.
• Demonstrated experience in providing exceptional customer service within a busy and dynamic environment.
• A current Working with Children Check Number
• Current Driver’s Licence Class C and/or willingness to travel between Bayside Library locations

Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. The City Life team have a strong culture of collaboration and delivering exciting new initiatives.

On top of the competitive salary, our people enjoy:

• A Flexi day off every three weeks
• 3 extra days off during Christmas each year
• 15 days sick leave each year.
• 2 days health and wellbeing days each year
• Generous parental leave entitlements for both parents

Apply Now

Your application should include an up-to-date resume (max 3 pages) and a covering letter (max 2 pages), outlining how your skills and experience meet the focus competencies, key accountabilities and challenges of the role outlined in the position description.

Applications must be submitted by email to recruitment@bayside.nsw.gov.au with the subject line F24/732 – Library Technology Support Officer

Deadline: Wednesday, 13 November 2024

Salary Range: $76,277.37 to $85,430.69 per annum, plus 11.5% superannuation

Enquiries: Karen Thurner, Coordinator Libraries at karen.thurner@bayside.nsw.gov.au or on 9562 1711

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.