Liverpool City Council

Operational Implementation and Integration Specialist

Implementation and Integration Specialist, Operations Directorate

1x Permanent Full Time - 35 hours, 5 days per week

Competitive Salary

Location: Liverpool

Close date: 25 April 2025

ABOUT US

Welcome to Liverpool City Council (LCC), one of the fastest growing local government areas and the gateway to Western Sydney Airport. LCC is a large, diverse organisation undergoing rapid change and growth.

Here we like to do things differently; our focus is on effective solutions to everyday issues, finding innovative ways of servicing our city and providing outstanding customer service to all our residents and visitors.

ABOUT THE ROLE

We are looking to appoint a highly motivated and established Specialist to lead and deliver on system and process implementations and integrations for both ERPs and stand-a-lone solutions for the Operations Directorate.

This challenging and rewarding position is crucial for Lead business deployment and life cycle management that delivers on the outputs and outcomes that benefit the Operations Directorate and wider stakeholders across Liverpool City Council.

ABOUT YOU

To be successful in this role the ideal candidate will possess strong implementation and integration skills, capability development, stakeholder and change management, complex problem-solving experience and skills, with the ability to inspire, guide and support senior management, colleagues and front-line teams towards achieving excellence in service delivery.

Also, demonstrated experience across other aspects of plans, systems and process implementations to support Council for Local Emergency Management, Chain of Responsibility and other safety programs.  

REQUIRED SKILLS:

• Bachelor of Business or IT or demonstrated experience.
• Project Mgmt and/ or Change Mgmt certifications or demonstrated experience.
• Cert IV in Training and Assessment (TAE40110 and 40116).
• A proven track record of achievements and the capacity to thrive within a politically sensitive and complex environment.
• Competency in managing budgets, operational, training and business plans and tasks effectively and having strategic and operational approaches to problem-solving and innovation in a fast paced, complex and diversified environment.
• Comprehensive and demonstrated experience in the delivery of system and process implementations, integrations and optimisation for existing systems
• A good understanding of costing principles and pricing methodologies.
• A reasonable understanding of workplace HR and IR legislation and practices.
• Demonstrated experience in the delivery of projects and change management activities to support implementations.
• Ability to work in a fast-paced work environment.
• Hold a Class-C Driver’s License.

BENEFITS OF WORKING WITH LCC:

We will offer the successful applicant:

• Learning and development opportunities, including ongoing support and mentoring from senior members that are invested in your personal and professional success.
• Flexible work arrangements – including flexi time and hybrid working arrangements (with the ability to work some days each week from home).
• Competitive salary
• Subsidised parking and a location within walking distance of Liverpool station.
• Health and wellbeing benefits including Health and Wellbeing Leave and access our Employee Assistance Program.

For further information about the position please contact Matthew Morris on 02 8711 7923. 

For information regarding recruitment please contact Natalie Jeffreys, Talent Acquisition Partner via email jeffreysn@liverpool.nsw.gov.au

Salary will be dependent upon the relevant skills, experience and competencies of the successful applicant. 

 Click here for the position description

How to Apply: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection criteria questions which will be shown once you commence your application.