Dungog Shire Council

Records Officer

About us

Dungog Shire Council supports a growing rural community of almost 10,000 residents in the vibrant and picturesque Hunter region of NSW. We are committed to ensuring the ongoing and consistent delivery of local services that are valued by our community and will be for generations to come.

It is anticipated that our population will grow by 1.9% per annum over the next 20 years as per the Hunter Regional Plan, higher than the state growth average. With an additional 2,400 dwellings to be provided over the term of the Hunter Regional Plan, Dungog will be the second fastest growing LGA in the Hunter Region.

Dungog is ideally located just over an hour north of Newcastle and within close proximity to a range of other regional hubs in the Hunter Valley, such as Maitland and Raymond Terrace. We have an enviable lifestyle with easy access to World Heritage listed sites, such as Barrington Tops National Park.

Your next opportunity

We are looking for a Records Officer with strong organisational skills, exceptional attention to detail, and excellent customer service skills to join our Records Team.

In this position, you will provide effective and reliable records management services to Council through the maintenance of corporate records, customer requests, and electronic documents in Content Manager. You will assist the Records Coordinator with managing the Council email and incoming correspondence, provide support to the Corporate and Customer Services directorate, and provide friendly and accurate customer service to internal and external stakeholders. 

Essential selection criteria include (full criteria in the Position Description below):

• Minimum Certificate III in Records Management or Business Administration, or demonstrated experience relevant to the position
• Demonstrated knowledge of principles and practices of electronic records management systems, records disposal authority and archival management
• Basic understanding of the legislation relevant to records management, including the State Records Act 1998 and GA39, Government Information (Public Access) Act 2009 and Privacy and Personal Information Act 1998
• Demonstrated well-developed interpersonal skills, both written and oral, and proven ability to communicate across all levels of the organization and provide high-level customer service
• Demonstrated sound computer skills, including the Microsoft Office suite of applications and software/database programs relevant to the position, and accurate and efficient data entry
• Demonstrated ability to work both independently and in a team, fostering an environment based on teamwork and cooperation
• Proven ability to prioritise work commitments, meet deadlines and work under pressure in a high-volume work environment
• Class C Driver Licence

Be rewarded

This position is evaluated at Grade 3-4 of Council's Salary System. The salary offered is in the range of $57,184 to $67,582 per annum plus 11.5% Superannuation, dependent upon competency level and in accordance with Council’s Salary Policy.

This position is offered on a permanent, full-time basis working 35 hours per week with 1 rostered day off every 19 days.

Other Council benefits:

• Extra leave between the Christmas and New Year period (additional to annual leave)
• 3 weeks annual sick leave
• Access to Long Service Leave after 5 years rather than 10
• Access to the Employee Assistance Program (EAP)
• Ongoing opportunities for professional development: We have annual assessments for all Council employees to put plans in place for training and career progression so that you can broaden your horizons during your time with us

How to apply

Thank you for your interest in working with Dungog Shire Council.

You can apply now using our simple online application form. You are able to start an application and complete it at a time that suits you by selecting the Save For Later button.

To submit your application, please follow the below steps:

1. Fill out the required personal details and online questions below
2. Attach the requested documents (e.g. resume, cover letter, qualifications, licences)
3. Review your application and select Confirm

What happens next?

You will receive an automated acknowledgement email once you have submitted your application. We will be in touch once we have reviewed your application. Please note that Council reserves the right to review applications before the close date, so we recommend you apply as soon as possible if you are interested in this position.

Please be aware that Council is required to complete pre-employment checks on recommended candidates prior to an offer of employment. These include: reference checks, a pre-employment medical assessment, a criminal history check and/or a psychometric assessment.

For further information, please contact: Teresa Carlson, Records Coordinator on (02) 4995 7777

Application close: Monday 17 February 2025 AEST 11:59 PM

Click here to view the Position Description