Queanbeyan-Palerang Regional Council

Revenue Officer

The Package: $1,383.54 - $1,528.85 gross per week + 11.5% super. (Evaluated as Grade 9 of the QPRC Salary System 2024) and a guaranteed increase of 3% in 2025-26, plus potential performance-based progression.

Full time – 35 hours per week. Flexible work conditions may apply.

Are you ready to take on a new and rewarding challenge, ensuring the local community has access to essential services with your work and customer service? Council is seeking someone to assist in the efficient operation of the Revenue Section by ensuring rates and charges are issued accurately and in a timely manner.

In this role you will:

• Develop a solid working knowledge of all aspects of Council’s rating system.
• Provide professional customer service by delivering accurate information to rates and water enquiries.
• Input, review, and update data to issue rating certificates and maintain accurate billing details and customer information.
• Understand and apply the ratings provisions of the Local Government Act and QPRC Statement of Revenue Policy.

We are looking for someone who:

• Has relevant qualifications in Local Government Rating / Water Billing or bookkeeping and/or experience in a similar role.
• Possesses exceptional customer service and communication skills.
• Has comprehensive knowledge of relevant legislation, standards and procedures relevant to a Revenue Section in a local government environment.
• Demonstrated ability to use Microsoft suite of programs.

Working with us: The successful candidate will benefit from a supportive and inclusive work environment at the Council. The workplace offers widespread health and wellbeing programs for all staff, alongside a range of training courses and professional development opportunities to help advance your career.

If you have any questions relating to the role, please contact:

• Wendy Robinson
• Coordinator, Revenue Accounting
• (02) 6238 8134

Closing date: 9:00am Monday 17 March 2025