Greater Hume Council

Revenue Officer

About Us

Greater Hume Council is a large regional Council with a focus on responsibility, growth and sustainability. We are based in southern New South Wales, right near the Murray River, bordering Victoria and the local government areas of Albury, Federation, Lockhart, Snowy Valleys and Wagga Wagga Councils. Our offices are dispersed across Holbrook, Culcairn and Jindera, all a short drive to the shore of Lake Hume.

We offer a broad range of services such as swimming pools, libraries and early year’s services through to waste collection, planning permits and major capital works development. Our staff appreciate our flexible approach to work life balance and our friendly, inclusive atmosphere. We enjoy delivering a high standard of meaningful, varied work to our diverse communities.

What the Role Offers

An opportunity to join our dynamic Finance team where you will be at the heart of processing a broad range of information in the Rating and Revenue system to keep customer rate accounts up to date and provide accurate billing, is now open. You will engage regularly with customers through phone calls, emails, and letters and support senior team members and management to ensure a seamless operation within Revenue. If you thrive in a fast-paced, high-volume work environment, this could be the opportunity for you!

We are looking for a team member who is detail-oriented, as accuracy is critical in this role. Transactional accounting experience would be an advantage given the nature of the work. This role could interest you if you are a rapid learner, capable of retaining numerous processes and can manage high-pressure situations, as this position involves a high workload volume with customer contact and demanding timeframes. It could also be for you if you enjoy working in a team and the responsibility and accountability for your own workload while supporting others within the Finance team. Strong problem-solving skills are essential, as you will need to critically think through issues that arise and find effective resolutions.

Key tasks of the role can be found in the attached Position Description where you will see that the position provides a variety of tasks, requiring strong computer and numerical literacy to assist you in succeeding in this role.

It is expected that you will have:

• Knowledge of accounting principles and general business practices;
• Strong personal organisational skills, the ability to manage competing priorities, maintain attention to detail and meet deadlines;
• Well-developed customer service skills and experience, particularly when dealing with difficult customers;
• Well-developed written communication skills with demonstrated ability to solve problems through discussion, negotiation and teamwork;
• Competency in the full Microsoft Office suite combined with the ability to learn and utilise new software packages; and
• Current Class 'C' Drivers Licence.

It is desirable if you also have:

• Experience within a local government rating environment;
• Demonstrated ability to understand and comply with legal and statutory requirements and processes; and
• Formal qualification in Finance or Business.

This is a full time position working 35 hours per week on a 9-day fortnight work arrangement and attracts a salary in the range of $71,489.60 to $80,069.60 gross per annum, plus an 11.5% Superannuation contribution. This position has the flexibility to be worked on a hybrid work arrangement where the successful candidate could work from home or from another workspace blended with some time with the team at Council's Holbrook Office on occassion.

What we Offer

•  9 day fortnight work arrangement, working 35 hours per week creating excellent work-life balance opportunities;
•  Generous Annual Leave (20 working days) and Sick Leave (15 working days) entitlements each year, plus access to other leave entitlements as per the Award;
•  Long service leave entitlement after 5 years at Council that is transferrable between NSW Councils;
•  11.5% Superannuation contribution (plus the option to salary sacrifice to Superannuation);
•  Ongoing access to professional development and employee assistance for tertiary education (up to $8,000);
•  Specialised training and professional development;
•  Long-term career with internal secondment/career opportunities;
•  Annual corporate uniform allowance;
•  Ongoing access to weekly employee health and wellbeing programs, including weekly access to a complimentary Physiotherapist;
•  Annual health initiative programs;
•  24/7 access to Employee Assistance Programs (also available to your immediate family members); and
•  Annual performance appraisals and salary review opportunities.

Interested in Joining our Team?

For further information on this position, please contact Council’s Finance Team Leader, Camilla Webb, on 0460 001 499 for a confidential discussion.

Please note that applicants may be contacted for interview prior to the closing date.