Port Macquarie-Hastings Council

Senior Rates Officer

About the Opportunity

At PMHC every employee plays a part in ensuring we work together to achieve positive outcomes for our community. To help us achieve this we are seeking an experienced Senior Rates Officer. The Senior Rates Officer provides high-level support to the Rates Team Leader in the management of rates and charges and maintenance of land valuations. This position ensures accurate and efficient processing, assists in financial reporting and reconciliation and contributes to the continuous improvement of rating systems and procedures.

To be successful in this role you will have prior experience working in rates with excellent customer service, leadership skills and the ability to work unsupervised.

On a typical day this role will:

• Assist in the Rates and Revenue Coordinator in issuing rates and charges notices
• Maintain and balance Valuer Generals supplementary valuation lists
• Process subdivisions and Strata Changes within the rating system
• Process all supplementary rate levies
• Maintain correct rating categories for each assessment

To succeed in this role you will have:

• Minimum Cert III level qualifications in a related field i.e. finance, business or equivalent combination of qualifications and minimum 2 years’ experience
• Experience in Rating and Revenue functions with a strong understanding of legislation related to rates and charges.
• High attention to detail and advanced problem solving skills
• Demonstrated ability in financial reconciliation
• Experience working in a team environment and independently
• Excellent customer service skills

Remuneration and Benefits

Employment Type: Full time, Permanent 35 hours per week

Salary (exclusive of super): Starting salary of $1,316.91 per week with the opportunity for competency-based progression.

• Flexible work arrangements - hybrid working and flexi-time
• Discounted gym membership through membership to Fitness Passport
• Career development opportunities
• Annual salary increase as per the Local Government (State) Award 2023 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available through Salary Packaging Australia and Maxxia
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

About the Port Macquarie Hastings Region

The region is one of Australia's most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.

Questions?

If you would like to know more about this opportunity or have any questions about the role please contact Miranda Hudson, Rates Team Leader on 02 6581 8356.

Interested in Applying?

Please complete the application form below and answer the questions which relate to the essential and desirable criteria within the selection criteria OR position description, then upload a copy of your resume and cover letter.

You will find the position description & selection criteria (which ever applies) when you apply for the role.

You may find it helpful to write your response to the questions in a word document then copy/paste this into the application form once you are ready to submit your application.

Applications Close: Tuesday 8 April 2025 11:30pm

Notes:

Suitable candidates may be placed on a talent pool or eligibility list for future identical, or similar positions for a period of 12 months.

Please upload documents in PDF format.

We often ask our preferred applicants to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment; Qualification Verification; Working with Children Check Verification.

PMHC's recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview).

Please regularly check your 'junk mail' or ensure our email address Jobs@pmhc.nsw.gov.au and Pulse email no_reply@lgss.com.au is set to 'trustworthy'.

Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.