Blacktown City Council

Support Officer

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We are looking for a suitably experienced and highly motivated individual to join our Community Law Enforcement and Waste team on a permanent, full-time basis in this exciting period of growth in Blacktown City Council.

This role will be responsible for providing administrative functions for the section, attending to enquiries and requests from our customers and providing them with timely advice. Strong communication skills and the ability to multi-task is a must for this role. 

Qualifications and experience

Essential:

• Tertiary qualification in a related field
• Suitable experience and/or qualifications in a related field
• High-level oral and written communication skills including sound negotiation and conflict resolution skills
• Demonstrated organisational skills, strong interpersonal skills with the ability to maintain the strictest confidentiality and professionalism
• Demonstrated commitment to customer service 
• Demonstrated advanced skills in Microsoft Office Suite
• Ability to work productively and collaboratively within a fast paced multidisciplinary environment
• Class c drivers licence.

Desirable

• Experience using corporate databases (e.g. TRIM, Tech1, SCOUT)
• Experience in basic financial management
• Experience in website content management
• Proven competency in minute taking
• Proven excellent time management and organisation skills, with attention to detail and accuracy
• Demonstrated ability to manage multiple tasks, meet diverse business priorities and work under pressure to tight deadlines
• Demonstrated ability to manage a busy and ever-changing workload. 

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,316.09 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

   Best of luck.

Closing date:           Friday 18 April 2025, 11.59 pm    

Contact officer:       Valerie Low on 9839 6275 

Internal ref:              BCC1991