Canterbury-Bankstown Council

Team Leader Library

Here at CBCity 

The City of Canterbury Bankstown is one of the largest Councils in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 29 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 370,000 residents. 

The Role

Plan, develop, budget, implement and review Library Services with the Library Management Team to deliver a Library Service that meets the community needs and provide leadership and management of the Branch Library.

Duties will include but not be limited to:

• Support the Library Service Management Team by providing leadership and guidance with relation to people management processes including recruitment, development, and performance improvement.
• Lead and supervise the lending services function of the library and co-ordinate rostering of staff within teams and/or in other teams when required. 
• Establish, foster and maintain positive working relationships and communications with internal and external customers. 
• Modify, adapt and improve service delivery by maintaining an awareness of current trends in public libraries. 
• Manage the service desk, respond promptly and positively to physical, electronic, and telephonic patron enquires to ensure high level customer satisfaction and seek assistance from specialist library staff as required. 
• Develop, review, and implement annual Library Action Plan / Budget and Collection Development. 

*For a full list of duties, click here to review the position description.

You will have

• Tertiary qualification in Library and Information Science allowing professional membership of ALIA or other relevant tertiary qualifications appropriate to this position.
• Working with Children Check
• Class C Drivers License
• Extensive knowledge of public library operations in a cross-cultural customer service environment with ability to develop and deliver high quality library & information services.
• Proven people management and supervisory experience in a public library or similar customer service environment including successfully leading, motivating and developing a high performing customer focused team.
• Proven high level communication and interpersonal skills, including report writing, policy development, problem solving, conflict resolution and effective complaints handling skills and experience.

The salary range for this opportunity starts at $90,858 (Grade G, Step1) + 11.5% super. Salary may be negotiable dependent on skills and experience. 

Click here to access salary information for all steps within the designated Grade.

What’s on offer

• An attractive remuneration package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community. 
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Dorota Motylinska (Acting Coordinator Branch Libraries) at dorota.motylinska@cbcity.nsw.gov.au 

You will need to submit your application via the ‘Apply Now’ button and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Thursday, 14 November 2024

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. 

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.