Cumberland City Council

Team Leader Library Operations

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.

The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.

The Team Leader Library Operations is responsible for providing leadership and direction to a direct team of customer service professionals who are responsible for overseeing relevant services and activities across the Cumberland Library locations and service points. 

The successful applicant will require:

• Degree in Library and Information Science or equivalent experience
• Eligible for Associate Membership of ALIA
• High level of interpersonal and customer service skills
• Extensive supervisory experience
• Demonstrated high level analytical, investigative and problem solving skills
• Demonstrated high level of written and verbal communication skills
• Demonstrated ability to work autonomously whilst managing competing priorities and deadlines
• Demonstrated ability to delegate tasks effectively
• Well developed and demonstrated ability to influence and persuade a wide range of internal and external stakeholders
• Demonstrated commitment to the provision of high quality customer service in a Library environment
• A demonstrated understanding of current issues and trends in the Library profession
• Demonstrated ability to prepare and write reports and grant submissions
• Experience in reviewing, developing and documenting workplace policies and procedures
• Experience in developing staff rosters and assessing staffing levels/requirements
• Current Working with Children Check.

Download the position description here for more information. 

About this role: 

• 1x Permanent full-time position
• Working 70 hours per fortnight, Monday to Saturday, with core hours between 8:00am - 8:00pm.
• Access to Council's 9 day fortnight Rostered Day Off (RDO) arrangement
• Located at Council's Merrylands and Auburn libraries however may be required to work across any branch of the Cumberland City Council Library Service. 

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 12 of the Cumberland Salary Structure with a salary range of $1,844.36 to $2,121.02 per week plus 11.5% superannuation
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required
• Provide evidence of your vaccination status as part of the employment screening process, in accordance with Council’s COVID-19 Vaccination Procedure.

Enquiries: Contact Salina Khao, Senior Coordinator Library Services on 8757 9476 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Thursday 30 January 2025

  HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.